At Omni is not just about training; it's about upskilling
We are committed to identifying and bridging any gaps in skills or knowledge, ensuring that all our employees have the tools they need to excel and progress their careers within Omni.
Welcome to your ALOHA (Aspiring London Omni Housekeeping Academy) Training Program. Here you will complete your Omni Induction then move on to your General Training to give you the Knowledge, Skills, and Behaviours you need to succeed in your role, along with completing regular training on monthly training topics during your time here at Omni.
Here at the AOLHA Training Program we have a 2-week training plan for you to follow as you embark on your training journey with us. A copy of the ALOHA Training Plan can be found with your Head Houskeeper and will be available here soon.
But what are you waiting for let’s get learning, as you must complete your training as follows:Day 1 – Omni Induction Training: This must be completed prior to you heading up to start being shown how to clean a guest bedroom, remember to provide your certificate to your manager and get your Training Record Signed off to confirm you have completed this training.
Day 2 – Omni General Training: This is to help you recap on what you learned on day one and must be completed by the end of your first week, remember to provide your certificate to your manager and get your Training Record Signed off to confirm you have completed this training
Monthly Training
Each month you will have a new topic to learn about, once you have completed this training, remember to provide your certificate to your manager and get your Training Record Signed off to confirm you have completed this training.
Frequently Asked Question

Yes
Once you have completed your modules in the e-learning you will get a certificate of completion or a certificate of competence. Once you have this you must forward a copy to your Head Housekeeper / Line Manager, and then see them to get your Training Record Signed to show that you have completed the required training.
trianing@omnifm.com
for assistance.
Omni Academy of Apprenticeships
Building the housekeepers of tomorrow, today...
The Omni Academy of Apprenticeships is for those workers looking to further their careers in the hospitality industry with the drive and determination to become the managers of leaders of tomorrow.
Omni Academy of Apprenticeships
The Omni Academy of Apprenticeships provides workers with the opportunity to improve their skill, knowledge and behaviours from our dedicated and bespoke apprenticeships which consists of a blended approach of face-to-face and online learning, whilst continuing to earn while you learn and have a dedicated career path taking you on a learning journey from Housekeeping Associate to Head Housekeeper.
Omni Cleaning Operative
Apprenticeship Level 2
Up to £5000 worth of free training – No Student debts!
Stable work via long-term course lengths of 12 – 18 months
Wage From £11.44 per hour
Flexible, easy access to online learning to fit around your home and work life, minimum 4 hours per week
Full-time career opportunities upon completion
Nationally recognised accreditation upon completion (Level 2 to 7 Qualifications)
1-2-1 Tutor and mentoring support sessions
30% TFL discounts
NUS Student discounts
We also have apprenticeships in Customer Service, Business Administration, Management, HR, Recruitment, Operational Management and Senior Leadership (levels 2 to 7)>
Who can apply?
Our Academy is suitable for individuals looking to either kickstart their career in hospitality or boost their current skills, knowledge, and behaviours along with boosting their career prospects. The minimum requirements needed to apply are:
16 + / UK resident or EU citizen with a share code to prove settlement status in the UK / Not in full-time education or government-funded education program / Fully commit to the full 12 months of work and study
CLICK TO APPLYCareer Growth and Development at Omni Group
At Omni Group, we are committed to nurturing your professional growth through our comprehensive career development programmes. Our tailored academies and courses are designed to equip you with the skills, knowledge, and behaviours necessary to excel in your role and advance your career within our organisation.
First-day induction e-learning
Practical demonstrations Hands-on practice sessions
The ALOHA Academy ensures you acquire all the essential skills and knowledge required to perform your job effectively and confidently.
3-hour weekly sessions over 14 weeks
Strengthscope Assessment to identify your unique strengths
Omni SHAPE Apprenticeship Program
Eligibility: Housekeeping Associates with 8+ months of experience
Schedule: Runs twice a year (January and September)
Application: Self-nomination process
The SHAPE Academy offers a bespoke learning experience to help you advance your career within Omni Group.
14-week course (3 hours per week) Strengthscope360 Assessment Tool 12-month bespoke apprenticeship in partnership with GLP Training
The inaugural LEAP Academy is set to launch in September 2025, offering you the skills and knowledge needed to excel in higher leadership roles.
Additional Professional Development Opportunities
We offer a range of supplementary courses to further enhance your skills:
- Mental Health First Aider certification
- Health and Safety at Work Level 2 and 3
- Strengthscope Leadership Development
- Various other professional development courses
For more information about these opportunities, please contact our dedicated training team at
training@omnifm.com.
At Omni Group, we are dedicated to supporting your professional journey and helping you reach your full potential.
Take advantage of these exceptional learning opportunities to shape your career and elevate your professional growth with us.
Your Omni Journey
At Omni Group, we believe that continuous improvement is key to maintaining our position as an industry leader. To ensure our training programmes remain effective, relevant, and engaging, we've implemented a robust feedback system. Here's why your input is crucial and how you can contribute:
Why We Need Your Feedback
Your experiences and insights are invaluable in shaping the future of our training initiatives. By sharing your thoughts, you help us:- - Refine existing courses to better meet your needs
- - Identify areas where additional training might be beneficial
- - Ensure our programmes remain aligned with industry best practices
- - Tailor our content to address real-world challenges you face in your roles
We also have apprenticeships in Customer Service, Business Administration, Management, HR, Recruitment, Operational Management and Senior Leadership (levels 2 to 7)
How Your Feedback Helps
Your experiences and insights are invaluable in shaping the future of our training initiatives. By sharing your thoughts, you help us:
- - Refine existing courses to better meet your needs
- - Identify areas where additional training might be beneficial
- - Ensure our programmes remain aligned with industry best practices
- - Tailor our content to address real-world challenges you face in your roles
We also have apprenticeships in Customer Service, Business Administration, Management, HR, Recruitment, Operational Management and Senior Leadership (levels 2 to 7)
Suggest New Courses
We're always eager to hear your ideas for new training opportunities. If you've identified a skill gap or have a suggestion for a course that would benefit you and your colleagues, we want to know!
To share your feedback or suggest new courses, simply click on the following link:
CLICK TO APPLY